Refund policy
RETURNS & REFUNDS POLICY
At THE YRDSALE, we specialise in authentic vintage and pre-owned clothing. Due to the nature of vintage items, please read the following carefully before purchasing.
📦 Returns
We do not accept returns or exchanges for sizing, fit, or change of mind.
All measurements are provided in the product description to help you choose the correct fit. Vintage sizing can differ from modern sizing.
❗ Faulty or Incorrect Items
We will accept returns only if:
- The item is significantly not as described, or
- You have received the wrong item
To be eligible:
- You must contact us within 48 hours of your item being delivered
- Provide clear photos of the issue
- The item must be unworn and in the same condition as received
Please email: theyrdsale@outlook.com
♻️ Vintage Condition Disclaimer
All items sold are vintage or pre-owned and may show signs of wear consistent with age.
Minor flaws, fading, or general wear are not considered faults and are reflected in pricing.
We aim to photograph and describe all noticeable flaws clearly.
💷 Refunds
If a return is approved:
- Refunds will be issued to the original payment method
- Original shipping costs are non-refundable
- Refunds are processed once the item is received and inspected
Please allow 3–5 working days for the refund to appear once processed.
🚚 Return Shipping
- Return postage costs are the responsibility of the customer unless the item is faulty or incorrect
- We recommend using a tracked service, as we cannot be responsible for lost return parcels
- Original shipping costs are non-refundable unless the item is faulty or incorrect
🚫 Non-Returnable Items
The following cannot be returned:
- Items marked Final Sale
- Items worn, washed, or damaged after delivery
- Items returned outside the 48-hour notification window
📍 Contact
For any questions regarding returns, please contact us at:
theyrdsale@outlook.com
Nothing in this policy affects your statutory consumer rights.